Terms & Conditions
Clear and transparent terms covering electric forklift purchases, warranty coverage, shipping, payment, returns, delivery inspection, customer responsibilities, and support.
Terms for Electric Forklift Purchases
These Terms and Conditions govern the purchase of electric forklifts and related equipment from American Forklift. By placing an order, the customer agrees to be bound by these terms.
Clear terms before your order ships.
Review warranty, delivery, payment, return, inspection, and customer responsibilities before completing your purchase.
01 Agreement Overview
These Terms and Conditions ("Agreement") govern your purchase of electric forklifts and related equipment from American Forklift ("Company," "we," "us," or "our").
By placing an order, you ("Customer," "you," or "your") agree to be bound by these terms.
American Forklift is described in the supplied content as a provider of electric forklifts and material handling solutions for warehouses, construction sites, and industrial facilities across the United States.
02 Warranty Policy
1-Year Warranty on Parts
American Forklift provides a 1-year warranty on all parts from the date of delivery. The supplied terms state that this warranty covers manufacturing defects and component failures.
What's Covered
- Electric motor and controller
- Hydraulic system components
- Electrical system and wiring
- Structural frame and mast components
- Steering and brake systems
What's Not Covered
- Wear-and-tear parts including tires, brake pads, filters, and belts
- Minor cosmetic damage including scratches, dents, and paint chips
- Damage from misuse, accidents, or unauthorized modifications
- Batteries, except where the issue is a manufacturing defect
For warranty claims, contact the support team with your order number and photographs of the issue. The supplied terms state that the team will respond within 2 business days.
03 Shipping & Delivery Terms
Free Shipping to the 48 Mainland States
The supplied terms state that American Forklift offers free shipping to all 48 contiguous United States with no hidden fees or minimum order.
Delivery Process
- Machine arrives uncrated and ready to use
- Drive the forklift down the ramp on delivery day
- Professional delivery team assists with unloading
- Inspect the forklift before signing the Bill of Lading
Estimated Delivery Timeline
1–2 Days
Local
2–4 Days
Business days
4–6 Days
Business days
5–7 Days
Business days
6–8 Days
Business days
Hawaii & Alaska
For customers in Hawaii or Alaska, the supplied terms state that delivery can be arranged to a forwarder of your choice. The customer coordinates final shipping from there and additional fees may apply.
04 Payment Terms
American Forklift offers the following payment options according to the supplied terms:
The supplied terms state that secure payments are processed through typhonmachinery.com as the trusted payment partner and that transactions are encrypted and PCI-compliant.
Secure Processing
The supplied terms state that payments use 256-bit SSL encryption and that financial information is not stored on the company's servers.
Payment Requirements
Full payment is required before shipment unless other arrangements are made. Custom orders may require a deposit.
Pricing Information
Prices are listed in USD. Prices may change without notice, while confirmed orders are honored at the quoted price according to the supplied terms.
05 Return & Refund Policy
The supplied terms state that customers can request a return within 30 days from the date of delivery.
- 30-day return window from date of delivery
- Forklift must be in original condition with minimal usage
- No restocking fee for returns within 30 days
- Customer responsible for return shipping unless item arrived damaged
- Refund processing stated as 5–7 business days after inspection
For damaged items, the supplied terms instruct customers to note the damage on the Bill of Lading before the driver leaves and contact American Forklift within 48 hours.
06 Delivery Inspection & Damage Claims
Inspect the forklift immediately when it arrives and document any visible damage before accepting the shipment.
- Inspect the forklift immediately
- Note any damage on the Bill of Lading before signing
- Take clear photographs of damaged areas
- Report delivery issues within 48 hours
Important Delivery Notice
The supplied terms state that failure to note damage on the Bill of Lading may affect your ability to file a damage claim with the shipping carrier.
07 Customer Responsibilities
As a customer, you agree to the responsibilities listed in the supplied Terms and Conditions.
- Provide accurate shipping and contact information
- Ensure someone is available to accept delivery
- Inspect equipment upon arrival
- Follow proper maintenance and safety guidelines
- Use equipment only for its intended purpose
- Comply with applicable local safety regulations
08 Limitation of Liability
To the maximum extent permitted by law, the supplied terms state that American Forklift shall not be liable for certain indirect or consequential losses.
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Damages from misuse, accidents, or unauthorized modifications
- Downtime or loss of use of equipment
The supplied terms state that total liability shall not exceed the purchase price of the equipment.
09 Governing Law
The supplied agreement states that it shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
It also states that disputes arising from the agreement shall be resolved in the courts of Los Angeles County, California.
10 Modifications to Terms
The supplied terms state that American Forklift reserves the right to update or modify these Terms at any time without prior notice.
Changes become effective immediately upon posting to the website, and continued use of the services constitutes acceptance of the updated terms.
11 Contact American Forklift
Questions About Our Terms?
Contact the American Forklift team if you need help understanding the terms and conditions related to your electric forklift purchase.
8:00 AM – 5:00 PM PST
2522 S Malt Ave, Commerce, CA 90040