Return & Refund Policy
Clear return guidelines for electric forklift purchases, including the 30-day return period, product-condition requirements, exclusions, return shipping responsibilities, and contact information.
You have 30 days from delivery to request a return.
The supplied policy states that customers have 30 days from the date of delivery to request a return for an electric forklift purchase.
Check your forklift before arranging a return.
The forklift should remain in original condition with minimal usage and include its original accessories and manuals.
01 Return Eligibility
To request a return, the supplied policy specifies a 30-day period beginning on the date of delivery.
30 Days From Delivery
A return request must be made within 30 days from the date the electric forklift was delivered.
Original Condition
The supplied policy states that the forklift should be in original condition with minimal usage.
Accessories & Manuals
Please include all original accessories and manuals when requesting a return.
Contact Our Team
Contact American Forklift if you have questions about whether your purchase qualifies for a return.
02 Return Conditions
Before arranging a return, review the following conditions from the supplied policy.
Items Not Eligible for Return
The supplied policy specifically states that batteries and custom-ordered forklifts cannot be returned.
03 Return Shipping Responsibility
According to the supplied policy, the customer is responsible for return shipping unless the item arrived damaged.
Customer Return Shipping
For a standard return, the customer is responsible for arranging and paying the return shipping.
Contact Us Immediately
If the forklift arrived damaged, contact American Forklift before arranging a standard return.
Contact American Forklift About a Return
Have questions about an electric forklift return or refund? Contact the American Forklift support team for assistance.
8:00 AM – 5:00 PM PST
2522 S Malt Ave, Commerce, CA 90040
Need help with your return? Contact the team before shipping your forklift so your return request can be reviewed properly.